About Us
Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world.
About the role
Kenect is looking for a talented Product Designer to join our team and shape the future of our communication and engagement products. As a Product Designer, you’ll focus on creating intuitive, engaging, and impactful user experiences for texting, email, voice, and chat features within our
platform. You will work closely with product managers, engineers, and stakeholders to understand user needs and translate them into compelling
designs that drive user satisfaction and adoption.
What You Will Be Doing
- Collaborate with cross-functional teams to design user-centered solutions for communication products, including texting, email, voice, and chat features.
- Conduct user research and usability testing to gain insights into customer needs and pain points.
- Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and functionality.
- Iterate on designs based on user feedback, data, and stakeholder input to enhance product usability and engagement.
- Work with developers to ensure design consistency and quality throughout the implementation phase.
- Contribute to and help maintain Kenect’s design system, ensuring a cohesive user experience across the platform.
Skills & Qualification
- 3+ years of experience in product design, preferably in SaaS or communication tools.
- Strong portfolio demonstrating expertise in designing digital products, including wireframes, prototypes, and high-fidelity designs.
- Proficiency in design tools such as Figma, Sketch, or Adobe XD.
- Experience in user research and usability testing with a user-centered design approach.
- Strong communication and collaboration skills, with a keen eye for
detail and visual consistency
Our Company Values We Hope You Showcase
- Learn Fast, Go Fast
- Above and Beyond
- Be Optimistic
- Team is Family
- Be Direct
What Kenect Offers!
- Your birthday is a paid day off
- Onsite gym
- Breakroom full of snacks and drinks
- Convenient location next to freeway entrance/exit
Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.